The CCPM is a very important exercise as it allows for partner feedback on the performance of the cluster and agreed upon ways to improve areas that are not scoring well. If implemented in a collaborative spirit, the process can create a sense of shared ownership and raise the profile of the cluster.The completion of the Cluster Coordination Performance Monitoring (CCPM) exercise is required for all clusters at least once a year.

Although previously quite a heavy undertaking, the GSC has been involved in a task force to revise the process and make it less time consuming and better tailored to the country clusters needs shared. If a timeframe for the CCPM has not yet been agreed upon by the HCT or ICCG in-country, the process should be intitiated by the cluster as soon as possible.

As part of the process, an introductory email about the CCPM should be shared with cluster partners by the cluster coordinator, below is suggested text and may be edited to suit a given context as required. In order to present the results, and initiate the work plan process, a template has been designed by the GSC that can help you display the results and the agreed plan of action as discussed with Shelter Cluster partners.

Please note that for merged clusters this process applies to both the Shelter/NFI and CCCM partners, so the email should be sent to all partners (they will be asked to indicate if their scoring applies to both clusters or one in particular).

CCPM for 2023 has only one survey link, but the information will be analysed considering 2 groups of respondents: the coordination team (Coordinators, Deputy coordinators, Co-chairs, Information Management Officers, Sub-national Coordinators, Technical Coordinators, etc) and the cluster partners and other stakeholders including national authorities, donors, private sector and others such as others cluster teams, ICCG, OCHA colleagues or HCT members. If you encounter any technical issue, please contact Hussien Ahmad - Information Management Officer of the Global Shelter Cluster at ahmadhus@unhcr.org. The survey takes 10 minutes to complete and is available in English, French, Spanish and Arabic, it should be filled by partners at both national and sub-national level (if applicable). Since the survey is short, translating it into locally relevant languages should be considered.

Please consult the "2023 Guidance on Cluster Coordination Performance Monitoring (CCPM) Process". For any queries related to the CCPM process, please get in touch with Mamen Sancha - Roving Coordinator of the Global Shelter Cluster at sanchama@unhcr.org

SC survey link 2023 - https://enketo.unhcr.org/x/4d9k0Opy

Overview of Cluster Coordination Performance Monitoring exercises per country for 2022