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GSC Helpdesk

The GSC Helpdesk

The Global Shelter Cluster provides technical advice through the following email address

What topics are covered by the GSC Helpdesk?

The GSC Helpdesk can facilitate access to expertise on a range of issues. The list below is not exhaustive; so please contact us if you have a related query and you do not see your issue on the list.

  • Coordination
  • Information Management
  • Technical
  • Environment
  • Gender and Diversity
  • Recovery

What kind of support is available?

Experts, drawn from the Communities of Practice of the Global Shelter Cluster, can provide immediate advice on particular issues or situations faced in the field. They can offer simple advice, references to relevant guidelines, tools and publications and examples of good practice.

How to access the Helpdesk

Requests should be sent via email to

Please note: your question may be used to develop a generic Frequently Asked Question (FAQ). Users of this facility may also be contacted to assess their satisfaction with the service provided.