GSC Coordination Toolkit
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2G: Response Monitoring and Gap Analysis
Accurate and timely response monitoring is essential for coordinating activities and identifying gaps in the response. In this phase, the activity reporting tools prepared during Phase I should be operationalised by clusters and used as a basis for two-way communication with partners. This should be a first step to ensure monitoring of both response inputs (funding, capacity, coordination performance) and response outputs against pre-defined targets (technical quality, relevancy, strategic indicators, geographical coverage). Lessons learned should be regularly shared with Shelter Cluster partners in order to make adjustments in programming.
- 2Gi Response Monitoring Plan Shelter Cluster Strategies It is important to include in the Shelter Cluster Strategy or in a specific response plan, some main indicators that Shelter Cluster partners can commit to collecting. These will be useful for not only analysing the output of the response but also in knowing the quality of the response. Two examples from the Ukraine winterization recommendations and the initial Shelter sector strategy in Burkina Faso are included.
- 2Gii Post Distribution Monitoring Tools Emergency Shelter, Cash for Rent, NFI, Modalities This folder contains an assortment of tools that country-level Shelter Clusters have used to monitor the impact of their response. It is important to discuss with Shelter Cluster partners what indicators will be the most uesful. Each PDM tool should be contextualised to fit the response. PDMs can also provide additional information to know the effectiveness of modalities used in the response.
- 2Giii Response Monitoring Reports Trend Analysis, PDM Reports, Specific Response Analysis This folder contains a number of reports that country-level Shelter Clusters have produced to better monitor their response on the output level but also on the outcome level.
o Trend Analysis- Several Shelter Clusters have produced analytical reports based on 5W information and the specific activities of their Shelter Cluster partners in order to analyse trends in protracted crisis situations. The Shelter and NFI sectors in Syria have produced bi-monthly trends analyses in order to inform partners about gaps, activities and the outputs of the sector. Ukraine has done several versions of the annual report: a deep dive in 2016 as an attempt to monitor against the Shelter Cluster’s baseline assessment and a shorter summary in 2018.
o PDM Reports- Based on the results of the Post Distribution Monitoring, a report should be produced to summarise the main findings. If a set of common indicators are provided, the Shelter Cluster Team can take on the role to compile the main findings and trends between Shelter Cluster partners (as in the case of the cash PDM from Ukraine) or hire an agency to support in the data collection (as in the case of Yemen)
o Specific Response Monitoring- When there are escalations in the response or a scale up of a response due to seasonal changes, country-level Shelter Clusters can produce reports updating Shelter Cluster partners and stakeholders on the specific response to the situation. Several examples of this include updates on winterization (Ukraine and Iraq) or updates on an escalation of hostilies (Palestine or NW Syria), or sudden onset natural disaster.
- 2Giv Subnational Shelter Cluster Field Monitoring Ukraine Shelter Cluster Due to the fact that Subnational Shelter Clusters are close to the field, the Subnational Shelter Cluster Coordinator can work with partners in order to monitor shelter activities in the field, conduct joint monitoring, and evaluate joint responses. Based on this monitoring and to encourage the development of lessons learned and to bridge the gap between actors based at subnational level and those based in the towns of the response, the Ukraine Shelter Cluster established joint field notes to report on the results of this monitoring.
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